REFUND POLICY
A legal disclaimer
At LA Fire Card, we strive to provide high-quality education, products, and services to our students. All classes, products, and services are non-refundable, and every effort will be made to fulfill the services as promised. However, we understand that uncontrollable circumstances may occasionally arise. In such instances, we will make every reasonable attempt to accommodate our students through options such as rescheduling, course credits, or exchanges of goods and services. Our goal is to ensure a fair and flexible resolution while maintaining the highest standards of education and customer satisfaction.
Refund Policy - The Basics
If a student is unable to complete a course due to unforeseen circumstances, we encourage them to reach out to our support team as soon as possible to discuss alternative solutions, such as transferring to a future session or receiving credit toward another program.
Our Customer Service Commitment
We are committed to maintaining transparency and fairness in all transactions. If a class or service is canceled by LA Fire Card for any reason, students will be given the option of a full refund, rescheduling, or course credit. Our goal is to ensure that every student has a positive and productive learning experience, and we will work diligently to address any concerns in a professional and timely manner.